Lowongan Food & Beverage Manager-JC Ransom dan Manna

    Food & Beverage Manager-JC Ransom dan Manna

    Pekanbaru (Riau) - Commissary Rumbai Chevron | Ditayangkan: 02-December-2019 | Tutup pada 01-January-2020

    OUR IDENTITY
     
    JC Ransom & Manna adalah sebuah perusahaan milik anak bangsa yang mengelola operasi katering, ritel, akomodasi, kebutuhan logistik dan fasilitas umum yang berada di dalam kawasan industri sektor minyak, gas, tambang, pabrik dan lokasi terpencil lainnya. Berawal dengan sederhana pada tahun 1980 sebagai agen makanan impor di pelabuhan kota Dumai yang memenuhi kebutuhan operasional kapal milik Pertamina, hingga saat ini, kami telah melayani klien perusahaan bertaraf nasional maupun internasional di berbagai provinsi di Indonesia dan memperkerjakan sekitar 200 tenaga kerja lokal.
     
    JC Ransom & Manna is a locally-owned company specialized in operating and managing catering, retail, accommodation, logistics and public facilities within the industrial site of oil, gas, mining industry, manufacturing company, and other remote area exploration sites. Our humble beginning in 1980 started in Dumai port, as a supplier meeting the operational needs of Pertamina ship chandler, so far, we have catered to a variety of both national and international enterprises across Indonesia and extending career work opportunity for approximately 200 Indonesians.
     
    OUR SERVICES
     
    Industrial Food Services
    Accommodation Services
    Retail Management
    Facility Management
    General Distribution
    Transportation Services
     
    OUR CORE VALUES
     
    • SERVICE EXCELLENCE
    kami menghidupi pelayanan prima dan berupaya terus untuk meningkatkan kepuasan pelanggan
    we demonstrate service excellence and continuously endeavor to improve customer satisfaction
     
    • RESULT
    kami tanggap terhadap kebutuhan klien dan melakukan tindak lanjut untuk mencapai hasil yang dijanjikan
    we are responsive to needs and do follow ups to ensure the promised outcome
     
    • COMMITMENT
    kami setia dalam hal kecil, ulet dan tetap bertahan terutama pada masa sulit
    we are faithful in small matter, persistent and persevere in difficult time
     
    • INTEGRITY 
    kami dapat diandalkan, bertanggung jawab dan menjunjung tinggi keadilan dan kejujuran
    we are reliable, responsible and submit to all practices of justice and honesty
     
    OUR ADVANTAGES
     
    • CUSTOMER FOCUS
    melalui hubungan yang sehat dan rasa perduli kami aktif mencari tahu tentang kebutuhan klien serta cepat beradaptasi sesuai dengan situasi dan kondisi
    through relationship we proactively assess the needs of our clients and are quick to adapt to any given condition
     
    • LOCAL WISDOM
    ikut membangun ekonomi daerah setempat dengan cara memberdayakan tenaga kerja dan produk lokal di mana kami beroperasi
    we contribute to to the nation economy by employing local workforce and using local ingredients where we operate
     
    • EXPERIENCED
    memiliki pengetahuan dan pengalaman selama lebih kurang 40 tahun melayani perusahaan yang bertaraf internasional
    we are equipped with 30 years of knowledge and experience meeting the needs of world class companies
     
    • REGISTERED
    penyedia jasa yang resmi terdaftar di SKK Migas
    we are registered in SKK Migas Centralized Integrated Vendor Database (CIVD) 

    JOB SUMMARY:
    Responsible for managing all F&B operations and for delivering an outstanding guest experience. Lead all staff in facilities including restaurant, canteen, snack bar and hotel. Responsible for ensuring compliance and highest level of service during operation and meeting all financial goals through customer satisfaction and employee engagement.
    REQUIREMENTS:
    • Candidate must possess at least a diploma in Culinary School or Hospitality Management
    • Proven minimum of 5 (five) years progressive responsibilities in relevant position(s)
    • Proven F&B management experience
    • Required language(s): Bahasa Indonesia, English, understanding in Mandarin is a plus
    • Aged 40 (forty) years or below
    • Effective written and verbal communication skills
    • Strong leadership skills and able to work efficiently with a diverse set of individuals
    • Have a good understanding of inventory management system
    • Up to date with F&B trends and best practices
    • Proactive and enjoy problem solving
    • Have experience in project management
    • Attention to detail and customer oriented
    • Proficient in computer software like Microsoft Office, graphic design software is a plus
    • Physically fit and not a smoker
    • Able to drive a car
    • Able to provide certificate(s) of previous employment, last paycheck and SKCK
    • Based in Pekanbaru with monthly travelling to remote areas
    SCOPE OF WORK:
    Operation & Compliance
    • Manage day-to-day operation within the budget and of the highest standard
    • Develop operating manual and ensure uncompromising implementation of department procedures
    • Ensure that operation comply with all safety, health, client and government regulations
    • Responsible of department overall maintenance and cleanliness
    • Coordinate monthly inventory
    • Work with Operational Manager, Financial Controller and all Camp Bosses to ensure that all arrangements and details are dealt with
    • Be available at all times in case of emergency
    Customer Service
    • Make sure customer needs are addressed and attended to
    • Identify customer needs and seek feedback proactively  
    • Conduct service quality meeting with corporate clients and respond promptly to their concerns  
    • Manage incoming complaints and ensure follow-ups within the same business day
    • Handle all department inquiries and ensure prompt follow-ups
    Menu
    • Menu planning, costing and pricing
    • Contribute in department graphic design needs
    Financial
    • Analyze food cost and continuously recommend cost-saving initiatives
    • Manage requisitions, purchase of stock and assets, stock control, storage control, goods receiving
    • Achievement of sales and profitability
    • Be responsible for corporate billings and invoices
    • Report sales achievement and productivity to management
    Business Development
    • Participate in business development activities
    • Draft proposals and contracts for events
    • Networking with potential and existing clients
    • Telemarketing to clients and inquire about future booking and contract extension
    • Coordinate business expansion project(s)
    Staff Management & Development
    • Involved in recruitment, hiring, evaluating and terminating
    • Establish department targets and KPIs of direct reports
    • Oversee scheduling
    • Develop and conduct trainings such as F&B Services, Food Safety & Hygiene, Point of Sales, etc
    • Ensure staff attitude and attire meet company grooming standards
    • Ensure all service staff has solid product knowledge

    JC Ransom & Manna adalah sebuah perusahaan yang dinamis-di mana karyawannya mendapat kesempatan untuk bekerja sama dengan klien dari berbagai latar belakang. Kami bekerja keras untuk menjadi profesional, etis dan sukses. Pelayanan Prima adalah detak jantung perusahaan dan kami berorientasi kepada pertumbuhan dan pembelajaran yang terus menerus. Kami mencari orang-orang yang memiliki kompetensi dan pengetahuan yang luas, keberanian untuk menghadapi tantangan, kemauan kuat untuk maju dan mengambil tanggung jawab dalam memberikan pelayanan yang luar biasa. Saat ini kami beroperasi di sepanjang Pulau Sumatra dan akan berekspansi ke Sulawesi dan Kalimantan. Apakah Anda adalah orang yang kami cari? Kami menantikan kabar Anda.
     
    JC Ransom & Manna is a very dynamic work place - where you have the chance to work alongside a diverse set of clients. We strive to be a professional, ethical and successful company. Service excellence is our heartbeat and we believe in growth and continuous learning. We seek people with a broad range of skills and knowledge, courage to face challenges head-on, drive to excel who take ownership to deliver outstanding services. We are operating across Sumatra and expanding towards Sulawesi and Kalimantan. If this resonates with you, we look forward to hearing from you.

    ALAMAT : JC Ransom dan Manna
    Commissary Rumbai Chevron, Pekanbaru

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